No refunds will be given if a client wishes to return any item bought from our retail or online store. MXS shall in no way be concerned or liable or responsible whatsoever with any such effort, or exercise. As this may not be available for all countries, we recommend that you hire a customs agent/consultant if you wish to claim back duties on returned merchandise. However, you may be able to recover these by contacting your local customs bureau directly. Refunds will be processed in a form of credit to their Credit Card / Net Banking / Debit Card Account within 7 business days.Ĭustoms duties and sales taxes are non-refundable through MXS. Any accepted cancellation beyond 24 hours will be exclusively at the discretion of A cancelled order will result in a credit to the user’s credit card/ bank account. You may cancel an order within 24 (twenty-four) hours after placing it by emailing at cancellations beyond 24 hours will be entertained barring extenuating circumstances (i.e.

If you have any queries, please feel free to contact us at & REFUND POLICY Given the nature of our products, we reserve the sole right and discretion to provide an appropriate resolution to any situation, as we may deem fit. The shipping method for exchanges will be the same method selected on the original order. International exchanges will incur a shipping charge, which is automatically charged to the mode of payment used in the original transaction. No refunds would be given if the customer has provided wrong or incomplete shipping address. If there is a mismatch in size of the product purchased then we will exchange the same for an appropriate size subject to the discretion of the brand No exchange or returns are permitted on discounted products. We do not accept return or exchange of gift certificates.

Products bought online cannot be returned or exchanged at any of our stores. We do not accept return of products purchased at any of our physical stores or online through our website.

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